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Will Insurance Cover My Visit?
Due to the many types of insurance plans and policies, the provider can’t know your specific policy or plan requirements. Patients are responsible for knowing and understanding all applicable insurance policies. To obtain accurate billing information, we require a copy of your insurance card and identification card prior to your appointment. Note that we cannot file or accept the assignment of your insurance unless you provide proof of all insurance information. Failure to provide sufficient insurance information 48 hours prior to your appointment time will result in you being charged the self-pay rate.
PLEASE NOTE: we do not verify benefits on behalf of our patients. Use the helpful information below or call the number on the back of your insurance card for plan details and coverage for nutritional counseling.
In-Network Providers
Aetna Patients:
Aetna has updated their policy on nutritional counseling and WE NO LONGER REQUIRE REFERRALS for patients that have Aetna. Most Aetna plans allow 10 “healthy diet counseling” sessions per 12 month period. Most plans also allow for 26 sessions per 12 month period for obesity prevention or overweight + a cardiovascular comorbidity. If you fall into these categories, please have your doctor fax over your medical records or a referral with these specific diagnosis codes.
Most Aetna plans also allow for unlimited sessions for pediatric patients up to 22 years old.
BCBS/Anthem Patients:
Some Anthem HMO plans require a referral to see a specialist (these are most often the Anthem Pathway X Guided Access plans). Please check the front of your card for a PCP’s name and phone number. Often, the back of your card has the wording: “referral required to see specialist”. If your current PCP is not the one listed on the front of your card, please call the number on the back of your card to link your current PCP to your account.
BCBS OF NEBRASKA: These plans do not allow registered dietitians to bill directly for medical nutrition therapy. While we may pull up in network, the claims will be denied as they require the billing to be under a facilty/doctor’s office. You will need to be self-pay with us if your home plan is BCBS of NEBRASKA.
Prefix BYH: Plans with the member prefix BYH are currently out of network. You will need to be self-pay with us if your plan has the prefix on your member ID.
Amerigroup + Caresource-Medicaid Patients:
Due to the current state regulations in Georgia, we as Registered Dietitians can only bill directly to Medicaid Care Management Organizations (like Amerigroup and Caresource) for patients who are 18 years old or younger.(https://georgiaaccess.gov/get-covered/other-health-coverage-programs/peachcare-for-kids/)
If the patient is 19 years or older, you would need to be self-pay if being seen by us. Our self pay rate are $185 for the initial consultation and $85 for follow ups.
Cigna Patients:
Every plan is different, however a lot of the Cigna plans have maximum of 3 visits for nutritional counseling/medical nutrition therapy (CPT 97802/97803) per calendar year and most plans often have unlimited visits for preventative medicine counseling (CPT codes 99402,99403,99404).
Oscar Patients:
We are currently only in network with Cigna+Oscar Small group plans. We are currently OUT of network with Oscar commercial.
Medicare Patients:
Please keep in mind that Medicare will only cover nutrition counseling with a diagnosis of diabetes (NOT pre-diabetes) or chronic kidney disease (STAGES 3a-5 ONLY) ; in addition we need a referral on file from a medical doctor in order submit a claim to Medicare. Other conditions will NOT be covered if Medicare is your only carrier. THIS INCLUDES MEDICARE ADVANTAGE PLANS. IF YOU HAVE A MEDICARE ADVANTAGE PLAN AND DO NOT HAVE THE CONDITIONS MENTIONED ABOVE, YOU WILL NEED TO BE A SELF-PAY PATIENT.
United Healthcare Patients:
Individual Exchange/ACA Marketplace Plans-We have not been added as an in network provider for this cycle. Until we are added, we will be out of network for these plans. Patients will need to choose the self pay option.
State Health Benefit Plan-They usually require a medical diagnosis to be submitted on the claim (instead of our typical Z71.3 for dietary counseling and surveillance). Since it is out of our scope of practice to diagnose medical conditions, we would need documentation of any applicable medical conditions prior to submitting your claim. This can be in the form of medical records or a referral.
UMR– check if your United Healthcare insurance card has UMR on the front or back. They require a medical diagnosis to be submitted on the claim (instead of our typical Z71.3 for dietary counseling and surveillance). Since it is out of our scope of practice to diagnose medical conditions, we would need documentation of any applicable medical conditions prior to submitting your claim. This can be in the form of medical records or a referral.
USHealth – check if your United Healthcare insurance card has USHealth on the front of your card. Most of these plans do not cover our services. Please be sure to call to verify benefits for nutritional counseling.
Don’t See Your Provider?
If you don’t see your provider listed, then we are considered OUT OF NETWORK with any other provider. If you would like to use an out of network insurance provider, you would pay our self-pay rates at the time of service and we can provide a Superbill that you can submit to your provider for reimbursement. Just let us know!
Self-Pay
Our self-pay rates are $195 for the Initial Consultation and $95 for follow ups.